MSPACEZWorkspace Operations Platform
A coworking and flexible-workspace platform covering offices, desks, rooms, F&B orders, billing and visitors across separate member, staff and admin interfaces.
- Client
- MSPACEZ
- Sector
- Real Estate & PropTech
- Focus
- Member, staff & admin apps
- Discipline
- PropTech · Coworking · Full-stack
Overview
The challenge
A flexible workspace serves operators, tenant companies, their members, on-site staff and visitors at once, and each of them needs a different view of the same desks, rooms, orders and bills.
Our approach
One platform, split by who is actually using it: tenant companies rent offices and desks, their members self-serve through a portal, on-site staff run kitchen, maintenance and front-desk boards, and operators manage the whole estate from a back office. QR codes tie the physical space to the software.
Scope
What the build covers, area by area.
- Who it serves
- Workspace operators
- Tenant companies and their members
- Kitchen, maintenance and front-desk staff
- Visitors
- Apps
- Operator back office
- Member portal
- Staff boards for each on-site role
- Public marketing site
- Space model
- Locations, floors, offices and desks with allocations
- Meeting rooms and bookings
- A QR code on every desk, room and office
- Commerce
- F&B menu with options and coupons
- Pricing plans and subscriptions
- Invoices with PDF export
- Operations
- Maintenance requests and queue
- Visitor check-in
- Document vault and support tickets
- Platform
- Each audience sees only what its role needs
- Works on any phone, with no app install for QR flows
- Built to run multiple locations
Capabilities
What it does
6 capabilities, working from the same data.
Locations, floors, offices and desks with allocation tracking, plus meeting rooms and bookings across the estate.
Company members self-serve their bookings, orders, maintenance requests, documents and support tickets.
Kitchen order board (New → Preparing → Ready → Delivered), maintenance queue and front-desk visitor check-in, each scoped to its role.
QR codes on desks, rooms and offices drive the ordering flow and visitor self check-in without an app install.
Pricing plans, subscriptions, invoices with line items and PDF export, and payment records.
Leads → tours → won/lost pipeline; admins define required document types that company admins fulfil in the portal.
Workflow
How the work moves through it
7 stages, start to finish, with 3 streams running alongside.
- Lead
- Tour
- Company onboarded
- Desk / office allocation
- Member portal
- Orders · bookings · maintenance
- Invoice
Runs alongside
- Staff boards
- Visitor check-in
- Document vault
Interested in MSPACEZ?
Let’s discuss how this can work for you.
